Consultations are by appointment at the surgery. 50% of our appointments with a doctor are what we call Pre-Bookable, this means that they can be booked up to a month in advance (subject to availablilty). Other appointments are either bookable on the day or the day before eg. if you wanted to see a doctor on Wednesday you would need to phone on the Tuesday or there may be some availability on the day. Appointments for Nurses can be booked at any time, however these cannot be booked online.You can make appointments by:
- Calling at the surgery
- Telephoning the surgery 01243 782955
- Click here to open Online Services and book an appointment online
Note that we do not accept appointment requests via email or fax. If you arrive at the surgery without an appointment, you will be asked to make alternative arrangements or you may be subject to a long wait.
The Receptionists do their best to satisfy all requests to see the Doctor and you will be given the first appointment available. To avoid confusion, please tell the receptionist if more than one person needs an appointment.
Please be careful to note which surgery you are actually making the appointment for. Several patients turn up at Langley House having booked the appointment for Bosham.
On arrival at the surgery, please use our ‘Self Check in’ screen in the downstairs waiting room or report to the Receptionist, otherwise the Doctor will not know you have arrived.
Urgent cases are seen as soon as possible on the same day, but please do not abuse this facility.
If you cannot keep your appointment, please let the Receptionist know as soon as possible. Appointments are in great demand and someone else may benefit from your cancellation.
Remember, if you need advice you can call NHS 111 at anytime, 24hrs/day or speak to your local Pharmacist.
We can now offer Extended Access Appointments for those who wish to see the Doctor before they go to work in the mornings or who simply prefer an early appointment. These are held at our Bosham Surgery Monday to Friday from 7 am. We also have a number of late appointments 6.30pm-7pm at the Bosham Surgery on a Tuesday.
GP IMPROVED ACCESS HUB
We will be changing the way we operate our appointments with effect from 1st October 2018.
Chichester practices have received some national funding and are now working together to operate a GP Hub to offer extra appointments to our patients with new problems of less than 4 weeks’ duration. These appointments will be at the Cathedral Surgery or Parklands Surgery – all in central Chichester.
When you phone up for an appointment, if your condition meets the criteria, our receptionist will offer you a GP Hub appointment. Please be aware that our receptionists have be instructed to ask certain, possibly sensitive questions to identify if you are eligible to use the GP Hub system.
The clinician you will see at the Hub will have full access to your medical records and Langley House will be able to see the consultation details immediately afterwards. At all times, you will remain registered with Langley House Surgery.
Please join us in embracing this very welcome extra resource for general practice. It is meant to offer more availability for patients and ease the ever increasing pressure on General Practice.
If you do not want a face to face consultation you can request a telephone consultation for the following:
- To discuss test results;
- To discuss progress reports;
- To discuss hospital appointments;
- On general administration matters.
To request a telephone consultation, please call the reception on 01243 782266. You will be asked to provide appropriate contact details including one or more telephone numbers and the times that you will be available on the number(s) provided or alternatively book an appointment online but remember to put in the telephone number you wish the doctor to call you on in the comments box.