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What We Do Each Month Monthly Statistics
March 2025
Our monthly GP activity for March 2025 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,231
- Face to Face Apppointments: 2,171
Incoming Calls:
- Total Calls: 8,586
- Average Wait: 4 minutes 54 seconds
Appointments Not Attended:
- Not Attended: 189
- Wasted hours: 45
Online Consultations:
- Consultations Received: 441
Documents Processed:
- Documents Actioned: 4,169
Prescriptions Processed:
- Prescriptions Issued: 11,614
February 2025
Our monthly GP activity for February 2025 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,316
- Face to Face Apppointments: 2,044
Incoming Calls:
- Total Calls: 8,429
- Average Wait: 4 minutes 6 seconds
Appointments Not Attended:
- Not Attended: 165
- Wasted hours: 37
Online Consultations:
- Consultations Received: 430
Documents Processed:
- Documents Actioned: 3,423
Prescriptions Processed:
- Prescriptions Issued: 10,002
January 2025
Our monthly GP activity for January 2025 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,295
- Face to Face Apppointments: 2,114
Incoming Calls:
- Total Calls: 9,236
- Average Wait: 4 minutes 40 seconds
Appointments Not Attended:
- Not Attended: 169
- Wasted hours: 39.75
Online Consultations:
- Consultations Received: 500
Documents Processed:
- Documents Actioned: 4,404
Prescriptions Processed:
- Prescriptions Issued: 11,569
December 2024
Our monthly GP activity for December 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,110
- Face to Face Apppointments: 2,140
Incoming Calls:
- Total Calls: 8,134
- Average Wait: 5 minutes 59 seconds
Appointments Not Attended:
- Not Attended: 172
- Wasted hours: 39
Online Consultations:
- Consultations Received: 381
Documents Processed:
- Documents Actioned: 3,868
Prescriptions Processed:
- Prescriptions Issued: 11,682
November 2024
Our monthly GP activity for November 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,241
- Face to Face Apppointments: 2,551
Incoming Calls:
- Total Calls: 8,467
- Average Wait: 3 minutes 45 seconds
Appointments Not Attended:
- Not Attended: 215
- Wasted hours: 28.6
Online Consultations:
- Consultations Received: 385
Documents Processed:
- Documents Actioned: 3,843
Prescriptions Processed:
- Prescriptions Issued: 10,872
October 2024
Our monthly GP activity for October 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,383
- Face to Face Apppointments: 3,135
Incoming Calls:
- Total Calls: 10,166
- Average Wait: 4 minutes 17 seconds
Appointments Not Attended:
- Not Attended: 328
- Wasted hours: 51
Online Consultations:
- Consultations Received: 460
Documents Processed:
- Documents Actioned: 4,569
Prescriptions Processed:
- Prescriptions Issued: 11,504
September 2024
Our monthly GP activity for September 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,277
- Face to Face Apppointments: 2,119
Incoming Calls:
- Total Calls: 9,580
- Average Wait: 4 minutes 21 seconds
Appointments Not Attended:
- Not Attended: 170
- Wasted hours: 39.68
Online Consultations:
- Consultations Received: 379
Documents Processed:
- Documents Actioned: 3,922
Prescriptions Processed:
- Prescriptions Issued: 11,134
July 2024
Our monthly GP activity for July 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,394
- Face to Face Apppointments: 1,837
Incoming Calls:
- Total Calls: 8,630
- Average Wait: 23 minutes 12 seconds
Appointments Not Attended:
- Not Attended: 177
- Wasted hours: 41.5
Online Consultations:
- Consultations Received: 423
Documents Processed:
- Documents Actioned: 4,512
Prescriptions Processed:
- Prescriptions Issued: 11,802
June 2024
Our monthly GP activity for June 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,232
- Face to Face Apppointments: 1,797
Incoming Calls:
- Total Calls: 7,875
- Average Wait: 2m 50s
Appointments Not Attended:
- Not Attended: 132
- Wasted Minutes: 33.25
Online Consultations:
- Consultations Received: 365
Documents Processed:
- Documents Actioned: 3,777
Prescriptions Processed:
- Prescriptions Issued: 10,233
May 2024
Our monthly GP activity for May 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,379
- Face to Face Apppointments: 1,882
Incoming Calls:
- Total Calls: 9,172
- Average Wait: 3m 37s
Appointments Not Attended:
- Not Attended: 153
- Wasted Minutes: 2,010
Online Consultations:
- Consultations Received: 440
Documents Processed:
- Documents Actioned: 3,823
Prescriptions Processed:
- Prescriptions Issued: 11,549
What We Do Each Month April 2024
Our monthly GP activity for April 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,286
- Face to Face Apppointments: 1,832
Incoming Calls:
- Total Calls: 8,985
- Average Wait: 2m 54s
Appointments Not Attended:
- Not Attended: 138
- Wasted Minutes: 1,920
Online Consultations:
- Consultations Received: 439
Documents Processed:
- Documents Actioned: 2,105
Prescriptions Processed:
- Prescriptions Issued: 11,656
What We Do Each Month March 2024
Our monthly GP activity for March 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,307
- Face to Face Apppointments: 1,750
Incoming Calls:
- Total Calls: 7,587
- Average Wait: 2m 33s
Appointments Not Attended:
- Not Attended: 112
- Wasted Minutes: 1,535
Online Consultations:
- Consultations Received: 375
Documents Processed:
- Documents Actioned: 2,105
Prescriptions Processed:
- Prescriptions Issued: 10,886
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